Effective date: 22 September 2026
Patterns Inc, located at Mumbai, 400022, India, operates Nuro and is responsible for the personal information described here. Contact [email protected] for privacy questions or requests. This policy covers the Nuro app and communications you send to its support team.
Account information. Nuro creates a pseudonymous account identifier on first use. If you choose to link or recover an account, we process your email address and authentication information. A pseudonymous identifier is not the same as data that cannot be linked to a person.
Gameplay and app activity. We store progress, scores, attempts, game results, virtual balances and transactions, achievements, selected in-app equipment, streaks, and relevant challenge or competitive records. We also process focus-session and timed-break records needed to operate the app. These records are associated with your account.
Subscriptions. Apple handles App Store payments. RevenueCat processes subscription and purchase history, transaction/product identifiers, your app account identifier, trial and entitlement status, and related store information to validate purchases, restore access and provide subscription reporting. We do not receive your full payment-card number or bank credentials from these purchases.
Screen Time choices. Your selected application/category tokens are stored locally using Apple's Screen Time frameworks and the shared storage used by Nuro's extensions. Nuro's current implementation does not upload those selection tokens or a list of selected apps to our backend. Locally displayed Screen Time reports are distinct from the gameplay and break records stored on our servers.
Device storage and preferences. The app keeps authentication state, preferences, cached display data, notification settings and recovery information on your device. Relevant extensions share local protection state. Notifications are used for the reminders you enable.
Support and technical information. If you contact us, we receive the message and information you choose to provide. Our service providers may process network information such as IP addresses, request timestamps, device/software information and security or operational logs when delivering the service. Please do not send passwords, one-time sign-in codes or full payment details to support.
We use account and activity information to operate Nuro, save progress, authenticate access, calculate and confirm rewards, restore subscriptions and maintain fair play. We use purchase information for billing support and subscription analytics. We use support and technical information to respond to requests, secure accounts, investigate failures and comply with applicable obligations.
Where a law requires a legal basis, we rely on performance of our agreement for core account and subscription functions; legitimate interests in service reliability, security, fraud prevention and appropriate business analysis; consent where required for optional processing; and legal obligations for required recordkeeping or disclosures. You can withdraw consent where it is the basis for processing, without affecting processing before withdrawal.
We use Supabase for backend database and account services, and RevenueCat for subscription infrastructure and reporting. Hosting, authentication-email and support providers process information as needed for their services under our arrangements. We require providers handling information on our behalf to protect it consistently with this policy and applicable law. Apple separately handles App Store transactions and platform services under its own policies.
Other players may see your chosen display name, appearance, scores, ranking and competitive results where those features are available. Your account email is not intended to be displayed to other players. When you choose to export or share content, the destination you select receives that content under its own practices.
We may disclose information where reasonably necessary to comply with law, protect rights or safety, investigate misuse, or carry out a business transfer with appropriate safeguards and notice. We do not sell personal information or use it for cross-app targeted advertising. If our practices change, we will update this policy and provide any required choices before starting that processing.
Provider information: https://supabase.com/privacy and https://www.revenuecat.com/privacy. Apple's policy: https://www.apple.com/legal/privacy/.
Our configured hosting regions are United States. Our providers may also process information in other countries. Where required, we use an appropriate transfer mechanism and safeguards; contact [email protected] for information relevant to your location.